For some reason the nut that holds the chain has come off the motor sprocket, is there a way I can get another one to keep her chain on?
Outstanding product support
We have had a terrible experience with this product. We were sent a replacement bike and that has broken as well. We are very disappointed. I would not recommend or buy another Monster moto again at this point. We are out $300 and my son who received this for Christmas was extremely disappointed
Monster moto are fun and great for outdoor adventures we bought two and really enjoy them will be buying 2 more soon
My wife and I bought this bike for our Grandson last year for Christmas and he loves it. I took it for a ride and for a electric dirt bike it quick and fast. i love the safety features on it like if you grab the hand brake it cuts power to the motor.
Thankyou for making the matter right for my son’s bike. You guys rock!
Coolest mini bike around and maybe future electronic mini bike
this actually goes 20MPH and its very fun the brakes are ok and they don't stop really quick and its not an off-road bike today I jumped on it and started to ride it I am really disapointed in it because it didn't go its 45min as claimed I time rides to see how long it would last and today's travel the ON ROAD was 22min 14secand the warning light isn't good there's full half empty and when Both of my mini bikes die on me it shows half and when you traveling it will go to half and then flicker to full they need to make it insted of a warning light it shows the percentage of the bike but I love it to death it handles great on twisty turn the kick stand is a little too low to the ground so it will scrape the ground when I turn, i think this could be alot better but hey you get what you pay for there should be the better one that has lights and a horn has and alternator to recharge the batterys as you ride and shocks for off road use and better batterys like lithium or lipo and should cost $650-$700 because the mods arnt hard to do I think I have the coolest miini bike out there.
I had an issue with a MM bike purchased from a distributor. Not MM fault. I was not happy.
I contacted MM and they made everything right beyond my expectations.
Plus the bike is an absolute blast. Thanks to the entire MM team. My
highest praise and recommendation. Totally satisfied. GQ in Miramar, FL
I bought the bike a month and half ago, I drove it 4 times. One Saturday morning I came out to drive it to find out that it won't even start. I put the charger and it'll start once I take off the plug it turns off. I spend 499 with tax for something that won't turn on. I need help please?
First of all I’d like to thank all the service department for awesome job resolving my problems in a timely matter!!!! My daughter loves the bike so much we ride it every day. Awesome customer service!!!! Awesome product!!!! I will buy from you guys again!!!
My kids love this little bike and I love that it is electric. Great memories ahead.
Classic 1000w Electric Mini Bike
From the fist time the accelerator was turned Sonething went bad and from there on it has been trouble with bike, it goes on for a very short time then goes off out of nowhere, have no idea what’s wrong with it, my kids are giving up on it!
We bought this bike for my 10yr old son for Christmas. It was a hit from day 1, it's the perfect size for a big kid, even adults have fun riding this bike. It's very well built and he loves riding it. After a couple of weeks, the bike would not work off of the charger. I contacted the company via email, but also followed up with a phone call. I was very pleased that someone actually answered the phone. I was assured that my problem would be addressed within the next 24 hours, and it was. They sent me a new controller which was pretty easy to install, and just like that the bike was working again. We're very happy with the way this was handled, very quickly and diligently. Everyone that I spoke to regarding this situation was pleasant and very helpful. It's unfortunate that we had this problem, but they stand behind their product and their customer service is beyond compare.
Thank you MonsterMoto!
My daughters, 11 & 13, have Purple Razor Scooter. It was not very sturdy, a lot plastic, and I didn't feel safe with them riding on grass or around our property. This machine is in a different league than that Razor. This bike goes 17mph, and the construction is solid. My wife and i even ride it around the yard. Great little bike with a good price tag. Now the Razor Scooter is on Craigslist.
Love the bike. Plenty of acceleration. As I don’t plan on using this on hills/off road, I’d really like to be able to buy an 11 or 12 tooth sprocket for a little more top end.
I bought this bike from Home Depot for my 9 year old son for Christmas and couldn't be happier with the purchase. The bike has all the speed and pickup that makes it fun and exciting to ride and all of the safety features that make me as a parent comfortable allowing my son to ride it by himself. If anyone is worried about the noise level of the motor you can rest easy knowing you won't wake up the neighbors driving by.
Little guy loves this bike!!!!! Wondering if lithium battery is an option?
We got some of these at work and had one assembled, so I decided what the hey, let's give it a go. I drove this this around the lot at work. I am a bigger guy, around 275 lbs and this thing still had some get up and go. I couldn't quit smiling while I was riding, definitely a fun little toy. I will be buying the 212cc for myself.
An absolute must have for anyone who wants a fun little electric bike.
Best electric bikes for the money you can buy. it's strong enough for any adult to ride, and has torque on the low end for quick starts. the lack of suspension makes for a bumpy ride off road, but is very quick with long lasting batteries.
Recently purchased and we love it! We have a couple of chinese electric bikes and this is a different ballgame. Very ruggedly built and easy to set up out of the box (just screw on the handlebars). Smooth ride and battery life is very good. Really recommend it!